How to

Submit a complaint


Dear customers,

In accordance with article 6, paragraph 3 of the Act on the provision of services in tourism (Narodne Novine no. 130/17), you can submit written complaints about our services at our office or contact us via:

  • Email Address:
  • Fax: + 385 20 313 140
  • Mail:Epic Croatia Ltd. travel agency
    Svetog kriza 3, 20 000 Dubrovnik

Our service will answer you within 15 days.